Posts Tagged ‘scheduling’

Introducing 3-click online ordering: Schedule your next treat directly from the website!

Saturday, November 28th, 2009

We are happy to announce online ordering from Sweet Pea Bakery! Place your orders for local pick-up or delivery directly from our full cake and dessert menus at www.sweetpeabakery.net in only 3 clicks. It’s true.  Unlike phone ordering this function, powered by Schedulicity, is available 24 hours a day, 7 days a week. Order your next Sweet Pea treat from the comfort of your computer; no hassle, no credit card, no voice mail.

Why Schedulicity?

Our website has become the main interface for our customers to access our menus, as well as pictures and information about our products and services. We find that most people who pick up the phone to call us are either looking at the website during our conversation, or have visited recently to aid their ordering.

It seems like a natural extension of that interaction that some of these customers would prefer to save the phone call and order directly from that menu. But, to date we have been unsatisfied with Point of Sale options available to us. It turns out Carrie’s desserts, made to order by request, don’t work that well with Amazon-style order systems, based on depleting a pre-built stock of inventory.

Enter Schedulicity, a Bozeman-based online scheduling service that has gotten national attention by making life easier for service providers (such as stylists and massage therapists) and their clients. Their approach lets us divide up our work day into specific services based on our menu items, and allow customers to schedule our “services” directly from our own online menus. You can automatically add your dessert “reservation” to your calendar, and get e-mail reminders about your pick-up

How does it work?
Great question. Schedulicity makes the process easy as 1, 2, 3. You can literally go from viewing our menus to a booked order in 3 clicks, all without leaving our site.

Step 1: Find your favorite dessert and click Order Now

Step 1: Find your favorite dessert and click "Order Now"

Step 1) Visit the Cake or Dessert pages on sweetpeabakery.net. See an image of any item by hovering your mouse over it’s name. When you find your favorite, choose the right size to serve your crowd and click “Order Now”.

Step 2: Choose a date & time from the calendar

Step 2: Choose a date & time from the calendar

Step 2) A calendar view will load in place of the menu. Click on the date you want to order your dessert, then choose the time from options listed below the calendar. Pick the time that represents the earliest you  might pick-up the order.

Step 3: Confirm your order

Step 3: Confirm your order

Step 3) A confirmation page will load, specifying the dessert you have chosen, and your preferred pick-up time. Make corrections if necessary, or click the green “Book It Now” button to complete your order.

If you are logged into an existing Schedulicity account, that’s all you have to do until it’s time to pick up your dessert! Otherwise you will be prompted to log in, or create a Schedulicity account, which is free, easy, and can also be done without leaving our site. Once you use the service, we think it will become your preferred method for booking all kinds of appointments.

Of course if you have questions, or need to relay more details about your order, we will be available, as always by calling (406) 586-8200. Online ordering is just another way of making our customer service more responsive and flexible, giving you options that fit the way you plan and shop.

We will be adding items and services as we get the hang of things, and we would love your feedback. We’re Sweet Pea Bakery, at your service. Let us know how we can work for you.